WeGive's Donor Journeys and Donor Journey Histories help you visualize and manage how supporters move through automated engagement sequences, such as onboarding flows, re-engagement campaigns, or stewardship series. Each feature provides different layers of visibility—one shows where a supporter currently is, and the other shows their full history.
1. Donor Journeys Table
What It Shows
The Donor Journeys Table displays a supporter’s current position within a journey. It helps you quickly identify where each donor is and what step they're on right now.
Key Columns
- ID: Internal identifier for the journey instance.
- Donor: Name of the supporter in the journey.
- Journey Name: The journey the donor is currently progressing through.
- Step: The current step (e.g., Send Message, Wait, Finished).
- Last Activity: The most recent timestamp indicating activity or progression within the journey.
- Status: Whether the donor is currently In Progress or has Finished the journey.
Filters Available
You can filter by:
- Campaign
- Donor
- Journey Name
- Step Name
- Status (e.g., In Progress, Finished)
- Last Activity Date Range
Use Cases
- Monitor how far along donors are in your nurture or reactivation series.
- Identify donors who are stuck on a particular step.
- Audit active vs. completed journeys.
2. Donor Journey Histories Table
What It Shows
The Donor Journey Histories Table logs every step a supporter has taken in a journey. Instead of showing just the current step, this view allows you to track the full journey path for each donor.
Key Columns
- ID: Unique ID for each step instance.
- Donor: Name of the supporter.
- Journey: The name of the journey they are or were a part of.
- Step: The specific step completed (e.g., Send Message, Time Delay).
- Processed At: The date and time that particular step was processed.
What Makes This Different
- A single supporter can appear in this table multiple times, once for each step they completed within a journey.
- This table is ideal for reviewing past activity rather than current status.
Use Cases
- Review full engagement histories for individual supporters.
- Audit if and when messages or actions were completed.
- Troubleshoot journey misfires or delays.