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      Payments Setup Guide

      The Payments section in WeGive allows your organization to manage how you accept donations and payments through your fundraising tools. Whether you’re using WeGive’s native processor or connecting your own Stripe account, this section centralizes your setup, fees, and integration options.

      What Is the Payments Feature?

      The Payments feature enables you to:

      • Apply for payment processing through WeGive

      • Connect your own Stripe account

      • Enable third-party payment methods like PayPal or Venmo

      • View your processing rates and platform fees

      • Manage payout and underwriting details

      Where to Find It

      1. Go to the Settings tab.

      2. Click on Payments.

      This opens your organization's payment processing settings.

      Option 1: Apply for WeGive Payment Processing

      If you choose to use WeGive's native processor, you can apply directly within the dashboard.

      Step 1: Begin Application

      • Under WeGive Underwriting Application, click Continue Application.

      Step 2: Complete the Application Form

      Once submitted, the application will be reviewed by the processor, and you’ll be notified when you are approved.

      WeGive Payment Processing Fees

      Under WeGive Payment Processing Rates, you’ll see the following:

      • Standard card rate

      • Amex rate

      • International card rate

      • ACH (bank transfer) rate

      • Platform fee

      • Any special “Big Login” or custom rates applicable to your account

      If you have any questions about these rates, you can click the Contact Sales link for support.

      Option 2: Connect Your Own Stripe Account

      If you already use Stripe and would like to retain control of your own merchant account:

      Step 1: Click "Connect Stripe Account"

      • Enter your Stripe credentials to log in and authenticate.

      Key Differences:

      • With Stripe connected, you manage your own processing relationship and processing rates directly.

      • WeGive will route transactions to your Stripe account but does not act as the intermediary.

      • This option is helpful if you already have existing Stripe infrastructure or want to enable Google or Apple Pay, as Google and Apple Pay are only available through Stripe.

      Other Processing Options

      You can also configure additional payment methods to offer donors more flexibility:

      PayPal and Venmo

      • Enter your PayPal ID in the field provided.

      • Click Verify PayPal to complete setup.

      Apple Pay and Google Pay

      • These are supported only through Stripe.

      • You can use Stripe exclusively for Apple/Google Pay, even if WeGive's processor is your default for cards and ACH.

      Hybrid Setup Example

      You can:

      • Use WeGive’s processor as your primary payment gateway (for cards and ACH)

      • Use Stripe only to enable Apple Pay and Google Pay

      This provides the best of both worlds—simplified WeGive processing plus support for additional wallet-based payments. Please reach out to WeGive support to set this option up properly.

      Best Practices

      • Use your own Stripe account if you prefer direct control, access to advanced Stripe features, or already have an existing Stripe integration.

      • Always verify that your payout and banking information is accurate before launching any campaigns.