Your Custom Domain is used to connect your Donor Portal to your organization’s website.

To get started, go to the Installations tab found in the Settings section of your Dashboard. Creating a Custom Domain Alias allows you to create a unique URL attached to your website that will direct supporters to your organization’s WeGive generated Donor Portal. The URL you set up here is the URL on your website that your WeGive checkout will live on.

From the Installations page, click Add a custom domain. From here, you will need to simply create your donor portal domain alias, including a subdomain and your root domain. The root domain is your website name (i.e. yourorganization.org) and your subdomain directs supporters to the URL you would like your organization's donor portal to live on (i.e. give.yourorganization.org, donors.yourorganization.org or donate.yourorganization.org).

For example, if my organization is called Demo Organization and I own the root domain demoorganization.org, I can add the subdomain “give” to create the Domain Alias "give.demoorganization.org" that redirects users on the WeGive platform to their WeGive generated Donor Portal.

Copy and paste the CNAME record Name and Value displayed in WeGive to your DNS provider. In order for your website's, as well as your donors', connection to our servers to be secure, please return to WeGive and click Issue SSL Certificate under your custom domain to issue a custom SSL certificate specifically for your domain once you have added the CNAME record to your DNS Provider.

Select your Custom Domain at the bottom of the page to use it. If you do not want to create your own Custom Domain, you can select the defaulted branded wegive.com link (app.wegive.com/yourorganizationname) instead.

For more help on adding CNAME records to common DNS Providers, reference the links below: