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What are Journeys?
Madelyne W avatar
Written by Madelyne W
Updated over 10 months ago

Journeys allow you to guide your communication experience with your supporters by creating custom series using combinations of triggers, rules, messaging, and other engagement features. With Journeys, interacting with your donors has never been easier!

Use your Journeys for various forms of engagement with your supporters, such as sending Quarterly Reports

or onboarding New Donors.

Journeys can be used in a variety of ways to communicate with your targeted audiences and are composed of entry rules, rules, and actions.

Entry rules are how you determine who is targeted within your journey and can be created based off of a trigger or an audience.

Rules enable you to filter your audience and response times between action steps.

Actions enable you to send content to the targeted audience.

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