Supporter Tags, Custom Questions, and Custom Fields Training Video

Supporter Tags, Custom Fields & Custom Questions Training

This video training walks through how to organize, segment, and personalize your supporter data in WeGive using three key tools:

  • Supporter Tags: Create groups of supporters for segmentation, reporting, and targeted communication.

  • Custom Fields: Sync data from your CRM into WeGive for internal use, filtering, or message personalization.

  • Custom Questions: Collect specific answers from donors through checkouts, forms, or events—and optionally save those answers to supporter or transaction records.

You'll also learn how to:

  • Use Journeys to automatically tag new donors based on activity (e.g., first donation)

  • Export question answers and tag-based segments

  • Connect CRM fields through mapping rules

  • Personalize supporter messaging using custom data fields

This is a great starting point if you're looking to improve your donor segmentation, gather richer supporter data, or automate your engagement workflows.