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In Platform Messaging
In Platform Messaging

How can I message or receive messages from my supporters directly from my WeGive Dashboard?

Madelyne W avatar
Written by Madelyne W
Updated over 3 months ago

With WeGive's In-Platform Messaging feature, you can effortlessly communicate with your supporters via text, email, or chat.

To create or view messages, simply click on the chat bubble icon located in the top right corner of your dashboard.

To start a new message, click on New.

Search for the supporter you'd like to contact. You can view all communication between your organization and supporters within the Dashboard.

Depending on your preference, you can choose to message them via SMS, email, or directly through the platform’s messaging feature in their Donor Profile.

Supporters can access their message history by clicking the message icon in the top right corner of their Donor Profile.

While you may communicate with supporters via SMS and email, all replies will be shown in their Donor Profile, and you’ll see the entire conversation history within your Dashboard.

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